Frequently Asked Questions - FAQs

Do you offer same-day flower delivery in Fresno?

Yes, we provide same-day delivery in Fresno.

How much does flower delivery cost in Fresno?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at nanasflowershop.com or by phone at (559) 486-1746 during our business hours (Mon-Fri 9:00 AM-5:00 PM, Sat 9:00 AM-1:00 PM, Sun Closed).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards and cash.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will attempt to contact the recipient to at the phone number provided or leave the flowers in a safe spot or, if needed, a re-delivery can be arranged at a later time with a redelivery fee.

Do you deliver flowers to hospitals, offices, or event venues in Fresno?

Yes, we deliver to homes, hospitals, businesses, and venues across Fresno. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by Nana's Flower Shop?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Fresno, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.